Shipping policy

Effective Date: May 1, 2026

When will I receive my order?

Orders are typically processed and shipped within 1–3 business days.

Once your order ships, you’ll receive a tracking number via email and/or SMS so you can follow your delivery every step of the way.

What are your shipping options?

We offer:

  • Ground Shipping (2–5 business days transit)
  • 2-Day Shipping
  • Overnight Shipping

Please note:

All shipping times begin after the 1–3 business day processing period.

What does “Packaging May Vary” mean?

We do our best to accurately display all products. However, packaging, labeling, and bottle sizes may vary due to manufacturer or distributor updates.

This may include:

  • Label changes
  • Box or packaging differences
  • Bottle size adjustments

We do not guarantee packaging or batch details based on images.

If you have questions about a specific product, feel free to contact us before placing your order.

Do I need to be available at delivery?

Yes.

Someone 21+ with a valid ID must be present to:

  • Receive the package
  • Provide a signature

Adult signature is required and cannot be waived under any circumstances.

How can I contact customer support?

For the fastest response:

Visit our Contact Us page and submit a request.

Our team typically responds within 24–48 business hours.

To avoid delays:

  • Please submit one request per issue
  • Avoid sending multiple emails or threads